Customer satisfaction 2022

In our effort to continuously improve the service we provide to our customers, we would like to ask you to complete the survey below . Completing the survey should only take about 5 minutes. Thank you for your time!

Questions

Customer satisfaction 2022

Communication Sales*
1. Not satisfied 2 3 4 5. Very satisfied
Responsiveness
Lead times
New projects*
1. Not satisfied 2 3 4 5. Very satisfied
Responsiveness
Lead times
Productions / Products*
1. Not satisfied 2 3 4 5. Very satisfied
Responsiveness
Lead times
Complaints*
1. Not satisfied 2 3 4 5. Very satisfied
Level of complaints
Complaint handling and resolution
Pricing*
1. Not satisfied 2 3 4 5. Very satisfied
Competitiveness
Information on price changes
General*
1. Not satisfied 2 3 4 5. Very satisfied
Overall service
Flexibility
On time deliveries
Innovation
What made you choose Nedupack as supplier?*
Would you recommend Nedupack as a supplier?*
- Yes
- No
If not, why?
Would you have any suggestions on how we could improve?*

	1. Not satisfied	2	3	4	5. Very satisfied
Responsiveness
Lead times

	1. Not satisfied	2	3	4	5. Very satisfied
Level of complaints
Complaint handling and resolution

	1. Not satisfied	2	3	4	5. Very satisfied
Competitiveness
Information on price changes

	1. Not satisfied	2	3	4	5. Very satisfied
Overall service
Flexibility
On time deliveries
Innovation